Info
Inclusive services - extras that you don't have to pay extra for...
- Daily cleaning of the room
For apartments and suites: change of towels every other day, disposal of garbage, and bath cleaning
Weekly fresh bed linens - Sauna incl. wellness towels
Herbal steam bath
4 senses lounger - the ultimate relaxation lounger - AsterX playground, away from the street and traffic
AsterQuelle Kneipp pool and water features
AsterNestl for the little ones at the ASTERHOF
Player's lounge with 2 x PlayStation 3, flatscreen TV, DVD player, and a BOSE sound system
Table tennis (you can rent the accessories at the reception desk) - Internet surf station in the reception area
Free WLAN in all rooms, apartments, and houses - Asterhof hiking backpack and umbrella in every room
- Toboggans, hiking poles, and Nordic walking poles for rent
- Complete baby equipment with crib, high chair, diaper pail, baby bathtub, baby bouncer, baby carrier, and stroller for rent - please notify us when you make your reservation -
- Bath robes for adults can be rented at the reception desk
- Heated ski storage and boot dryer room
- Elevator
- Plenty of parking right at the house
Upon request - for a fee
- Breakfast roll delivery service
- Extensive breakfast buffet with seasonal products and organic corner (Euro 16.00/adults, Euro 10.00/child between 6 and 14 yrs. old, children up to 5 are free)
- dinner in the ****wellness hotel "Schiestl" - only 700 m from the Asterhof - shuttle service
- Drinks in the "Aster Stub'n"
- Daily cleaning service in the apartments and suites (Euro 15.00/dayextra)
- Washing and drying service
- Modern city & mountain bikes during the summer months (June to October)
Our rooms, apartments, and penthouse suites are equipped with
- Telephone
- Radio alarm clock
- TV
- WLAN
- Room safe
- Hair dryer
- Asterhof slippers and Asterhof pampering basket in the bath
- Kitchen facilities incl. dishes, glasses, utensils, filter coffee maker, microwave, electric kettle, toaster,...
- Complete laundry facilities and dish, hand, and bath towels
- Dishwasher in all apartments and suites
Additional useful info
With a reservation, we ask for a deposit in the amount of 1/3 of the total amount.
Check in: 4:00 - 8:00 pm
The booked rooms/apartments and vacation houses will be available on the day of your arrival at 4:00 pm. If you do not arrive before 8:00 pm, we ask that you notify us by telephone no later than 6:00 pm on the day of your arrival. If you arrive before 4:00 pm, you can leave your luggage with us and your booked accommodations may possibly be ready earlier.
Check out: 8:00 - 10:00 am
If you would like to check out before 8:00 am, we ask that you pay your bill the evening before by 8:00 pm.
We ask for your understanding in that all of our houses are non-smoking houses and that in our apartment hotel no pets are allowed.
In the "Asterhäusl" and "Bauernhaus" vacation houses, you can bring along your pets upon request.
Cancellation conditions
- with a travel cancellation up to 2 months prior to arrival:
the already paid deposit will be refunded - with a travel cancellation within 2 months to 29 days prior to arrival:
no refund of the deposit - there will also be no additional fees - with a travel cancellation within the last 28 days prior to arrival:
90 % of the price is due - no-show 100 % of the price is due
Payment: possible only in cash. We are not affiliated with any credit cards.
The terms and conditions of the Austrian hotel association apply.
Place of jurisdiction: Zell am Ziller - Austria
